Protean was formed in 2015 by Phil Chater after a successful career driving business performance in large global organisations.
Phil’s passion for excellence began as a teenager, when he was first exposed to the principles of Total Quality Management. Obtaining a Master’s degree in Manufacturing Engineering and Management whilst sponsored by Jaguar Cars, he helped secure several excellence awards for their manufacturing facilities.
Over the following 20 years he drove business performance improvement in leadership roles at several blue-chip manufacturing businesses throughout the automotive sector.
“I set up Protean with a simple mission: to help businesses to excel”
I get a real buzz when I see the people in the businesses that I help focusing on what they want to achieve and delivering real sustainable improvements. When that happens, you can feel the enthusiasm – the leaders, managers, every single employee become focused on what they, the organisation can become.
Providing the tools and resources to make positive change happen is essential for any consultancy business, but creating an environment in which the clients organisation can continue the journey to excellence is what we at Protean strive for every day.”
Phil Chater
Recognising that the tools and skills deployed in the highly competitive automotive sector were transferrable to other industries, Phil moved into the telecommunications sector. Working for a major global organisation, he drove excellence in programme management, product and software development, as well as manufacturing.
As the business moved from a manufacturing to service model, Phil orchestrated the change, defining and implementing new IT systems and ways of working, optimising organisational structures and building new teams.



The Protean Team
Every client and transformation project is different and the skills required will change and evolve as work progresses. Understanding your business and its specific needs and formulating cost effective solutions to your problems requires consultants with broad experience and knowledge.
Our Business Consultants have repeatedly delivered transformational change as leaders in blue-chip organisations, and have the skills and experience to shape your programme. They will work with you to understand your current capability and capacity constraints, and build teams to turn your vision into reality. Ideally these teams a mixture of your own talent and Protean consultants.
As you programme develops, Protean can build a team of Specialist Consultants with deep experience of their subject and expertise in applying best practice in a variety of environments.
Business Continuity
Change Management
Financial Control
Human Resources
Information Security & Data Protection
Leadership coaching
Lean / 6 Sigma
Management Information
Manufacturing Management
Performance Management
Process Analysis
Project Management



What you can expect from a Protean Consultant
Whether dealing with a Business Consultant or Specialist, you can expect the following from every member of the Protean team:
Enthusiasm – our consultants thrive on delivering change, working in challenging environments and using their own passion for excellence to engage everyone they meet to up their game
Respect – we recognise that our clients have often built very successful businesses from the ground up and are experts in their own arena. Our mission is to augment that experience with tools, skills and best practices that help achieve our clients strategic goals
Challenge – our team are used to constantly challenging each other, ourselves and our clients to look at our assumptions and remove imaginary barriers to improvement.
Flexibility – every Protean consultant is used to rolling up their sleeves and doing whatever is required to make the project a success.