GPS for Business?
Any journey requires clarity on where you are trying to get to.
But if you don’t know where you are starting from, how are you going to plan the best route?
And as you travel towards your destination, how do you know you are still on course?
Protean’s Operational Maturity Assessment methodology provides a measurable assessment of your strengths and weaknesses at all stages of the journey to excellence.
When is the right time to use Protean’s Operational Maturity Assessment?
Due Diligence
In advance of finalising the deal, to understand the operational risks and opportunities in the organisation that you are acquiring.
When Growth seems to be stalling
Get in depth insight into why your operations can’t keep up with sales demand.
Post Acquisition
Once you’ve acquired a business, make a detailed assessment so that you can prioritise what needs urgent attention, and what can wait.
When you've already done ISO
Standards only take you so far. How are you going to become world class?
Integration
Understanding the strengths of each organisation and getting the best of both in the new organisation.
Preparing to Sell
Identify the areas where you can demonstrate a strategic operational advantage to potential buyers
Maturity Assessment Scope
| Policy Deployment | Ensuring that actions are aligned to business goals at all levels. |
| Business Planning | Growth and capacity planning. |
| Risk Management | Considering all aspects of risk that can affect the business. |
| Excellence Culture | Building and maintaining an effective problem solving and improvment culture. |
| Customer Requirements | Managing the complex needs of your customers and ensuring they are delivered every time. |
| Industry Requirements | Ensuring compliance with the constraints of your market. |
| Design | Best practices in development of products or services. |
| Advanced Quality Planning | Designing in quality and reliability to products and services. |
| Workplace Organisation | Structure and visual maagement in the workplace to improve performance. |
| Maintenance | Maintaining physical assets and optimising availability. |
| Facilities |
Maintaining the workplace and enabling diversity in the workplace. |
| Technology Management |
Developing, maintaining and assuring the IT systems and assets of the business. |
| Resource Planning | Ensuring that their are enough people with the correct skills to support current and future needs. |
| Performance Management | Keeping employees aligned to the business objectives and engaged. |
| Reward & Recognition | Aligning reward to desirable business outcomes and optimising retention. |
| Talent Management | Building the strongest team ready for any challenges. |
| Process Efficiency & Effectiveness | Identifying key delivery processes and identifying the current waste. |
| Technology Review | Assessing the limitations of current IT systems and their ability to support growth. |
| Change Management | Control of changes to processes and systems, including portfolio, programme and project management approaches. |
| Financial | Are the fundamentals in place? What is driving improvement? |
| Non-Financial | Do issues such as quality, engagement and productivity get the sufficient focus? Are the inputs understood and controlled? |
| Compliance | How assured are you that you are not exposed to contractual or legal risk? |
| Self-Assessment | Continually reassessing your journey to excellence. |
How did you know our business so well in just a few weeks? Amazing!
WHY CHOOSE PROTEAN?
We have a proven, practical methodology to assess operational maturity based upon best practices from multiple product and service organisations.
Our approach guides you simply and clearly to understand what is needed to build a professional, adaptive business.
We transfer knowledge and capability to your team, so that you can continue on the journey with little or no help.
We have broad sector experience. Our consultants have driven best practices for companies such as Jaguar, Capita, Serco, Ingeus, Maximus and Fujitsu.